Privacy Policy
Last Updated: January 15, 2025
At Loylianto Sopiravo, we take your privacy seriously. This document explains how we collect, use, and protect your personal information when you interact with our cross-platform mobile game development education services. We're committed to transparency about data practices and your rights under Georgian law.
1. Information We Collect
Personal Information You Provide
When you register for our programs or contact us, we collect information you directly share with us. This might include your name, email address, phone number, and educational background. We also gather details about your learning goals and technical experience to better tailor our course recommendations.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Information | Communication and course enrollment | Duration of relationship plus 3 years |
| Learning Progress Data | Track your educational journey and provide feedback | 5 years after course completion |
| Payment Information | Process tuition and maintain financial records | 7 years (Georgian tax law requirement) |
| Technical Usage Data | Improve platform functionality and user experience | 2 years from collection |
Automatically Collected Data
Our website collects certain technical information automatically. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to understand how students interact with our platform and identify areas for improvement.
2. How We Use Your Information
We use the data we collect for several specific purposes related to delivering quality education:
- Enrolling you in courses and managing your educational progress throughout the program
- Sending course materials, updates, and important announcements about your learning schedule
- Providing personalized feedback on your projects and technical assignments
- Processing payments and maintaining accurate financial records as required by Georgian law
- Responding to your questions and providing technical support when needed
- Improving our curriculum based on student performance data and feedback
- Complying with legal obligations under Georgian education and data protection regulations
Important Note: We never sell your personal information to third parties. Your data is used exclusively for educational purposes and internal operations at Loylianto Sopiravo.
3. Data Sharing and Third Parties
We work with a limited number of trusted service providers to deliver our educational programs. Here's who might have access to certain aspects of your data:
Service Providers
Our payment processor handles financial transactions securely. We use cloud hosting services to store course materials and student data. Email service providers help us send course updates and communications. Each of these partners is contractually obligated to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
Sometimes we're required by Georgian law to share information with government authorities. This might happen during tax audits, legal proceedings, or regulatory inspections. We only disclose the minimum information necessary to comply with valid legal requests.
Business Partners
If you enroll in joint programs with our educational partners, we may share relevant academic information with those institutions. You'll always be informed beforehand when this applies to your specific program.
4. Your Rights Under Georgian Law
Georgian data protection legislation gives you several important rights regarding your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Inaccuracies
Ask us to update or correct any incorrect or outdated information in your student record.
Request Deletion
Ask us to delete your personal data, subject to our legal obligations to retain certain educational records.
Object to Processing
Object to certain types of data processing, particularly for marketing purposes. You can opt out of promotional emails at any time.
Data Portability
Receive your personal data in a structured, commonly used format that you can transfer to another service.
Withdraw Consent
Withdraw previously given consent for data processing, though this won't affect processing that occurred before withdrawal.
To exercise any of these rights, contact our data protection team at info@loyliantosopiravo.com. We'll respond to your request within 30 days and verify your identity before processing any data requests.
5. Data Security Measures
We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption for data transmission and storage. Access to personal data is restricted to employees who need it for their specific job functions.
Our servers are housed in secure facilities with physical access controls. We conduct regular security audits and update our systems to address emerging threats. All staff members receive training on data protection practices and confidentiality requirements.
While we take security seriously, no online system is completely invulnerable. We encourage you to use strong passwords and keep your login credentials confidential. If you suspect any unauthorized access to your account, notify us immediately.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and gather analytics data. Essential cookies are necessary for the site to function properly and can't be disabled. These handle basic functions like maintaining your login session and remembering your language preference.
Analytics cookies help us understand how visitors use our site. We collect aggregate data about page views, time spent on different sections, and navigation patterns. This information guides improvements to our platform design and content organization.
You can control cookie settings through your browser preferences. Blocking certain cookies may affect some site functionality. Most browsers allow you to view and delete stored cookies at any time.
7. Data Retention and Deletion
We keep your personal information only as long as necessary for the purposes outlined in this policy. Active student records are maintained throughout your enrollment and for three years after course completion. This allows us to provide transcripts and verify your educational credentials if needed.
Financial records are retained for seven years to comply with Georgian tax legislation. After this mandatory retention period expires, we securely delete or anonymize the data. Course performance data used for curriculum improvement is typically retained for five years before deletion.
If you request data deletion, we'll remove all information not subject to legal retention requirements within 60 days. Some records, like financial documents during the required retention period, cannot be deleted even upon request due to regulatory obligations.
8. International Data Transfers
Our primary operations are based in Georgia, but some of our service providers operate from other countries. When we transfer your data internationally, we ensure adequate protection through contractual safeguards and compliance with applicable data transfer regulations.
Cloud hosting services may store data on servers located outside Georgia. These providers comply with internationally recognized security standards and data protection frameworks. We conduct due diligence on all international service providers before engaging their services.
9. Children's Privacy
Our educational programs are designed for students aged 16 and older. We don't knowingly collect personal information from children under 16 without parental consent. If you're under 18, we encourage you to review this policy with a parent or guardian before enrolling.
Parents or legal guardians can request access to their child's educational records and exercise data rights on their behalf. Contact us if you believe we've inadvertently collected information from someone under 16 without appropriate consent.
10. Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email to enrolled students and prominently displayed on our website.
The date at the top of this document indicates when the policy was last revised. We encourage you to review this page occasionally to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
11. Regulatory Compliance
Loylianto Sopiravo operates in compliance with Georgian data protection legislation and relevant educational regulations. We're registered with appropriate Georgian authorities and follow established standards for handling student information.
Our data protection practices align with the Law of Georgia on Personal Data Protection and sector-specific regulations governing educational institutions. We maintain documentation of our processing activities and data protection measures as required by law.
If you have concerns about our compliance with data protection regulations, you have the right to file a complaint with the Personal Data Protection Service of Georgia. However, we encourage you to contact us first so we can address your concerns directly.
Questions About Privacy?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@loyliantosopiravo.com
Phone: +995 571 069 917
Address: 77 Irakli Abashidze Street, Tbilisi, Georgia
Our data protection team typically responds to inquiries within 3 business days. For urgent matters related to data security, please call during business hours.